A simple failure of a hosted application or a key hardware resource can be just as detrimental to the day-to-day operations as an information security breach. RDV Group Ltd takes care of all software and hardware servicing efforts within your organisation.
Software and Hardware Support
A whole network of technicians working for you works in a separate division of our service
Service maintenance
Technicians available to deal with software and hardware issues at any time
Deal with repairs of all equipment in any part of your business. 99.9% of equipment repaired
Solving issues without involving 3rd parties - spare part installation, break/fix, refresh of inventory and software installations
24/7 Support Line - the operator will help to resolve problems remotely
Scheduled maintenance and comprehensive testing of equipment with recommendations on how to improve your IT infrastructure
We help your business become more productive, more profitable and more available. RDV Group Ltd lets you do what you do best without having to worry about the difficulties of managing IT infrastructure
We deal with maintaining, managing and supporting all aspects of your company's IT inventory
What's included with our Software and Hardware Support Services?
IT equipment support
– desktops, notebooks, servers, printers, faxes, scanners and other office equipment
Print management service
- management of printer consumables, business process support and troubleshooting
Server maintenance
- round-the-clock monitoring, upkeep of your business server provisions with 1 hour resolution time
Our IT services also include equipment repair, purchase and installation of spare parts and components. In case of a situation where faulty equipment cannot be fixed on site, we take care of all the logistics.
We provide a professional and reliable service with trusted transparent accounting